Service Ontario moving to Municipal Operations Centre

New space will provide greater convenience for customers

St. Marys’ Service Ontario office is on the move. On Monday, October 21, 2024, the office will open in a brand-new location: the Municipal Operations Centre (408 James St. South).

The move will reduce the Town’s rental costs, improve parking availability and accessibility, and make services more convenient for customers. For example, those requiring a commissioner’s signature will no longer have to travel between the Service Ontario office and a municipal facility. Instead, both services will be provided under one roof.

The hours for Service Ontario will remain the same in the new location (Monday to Friday, 8:30 a.m. to 12:00 p.m.; 1:00 p.m. to 4:00 p.m.)  The Town’s long-term goal is to cross-train municipal staff and the Service Ontario employee to improve service offerings on either side. This will also help to reduce unplanned closures and could create opportunities to extend Service Ontario’s operating hours.  

“We look forward to providing the same friendly experience customers have come to expect in our new location,” says Denise Feeney, Finance Manager/Deputy Treasurer. “We ask people to be patient as we make this transition and work to enhance our services.”

A full list of Service Ontario offerings is available at www.serviceontario.ca. Questions about Service Ontario can be directed to Feeney at 519-284-2340, ext. 238 or dfeeney@town.stmarys.on.ca.

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For media inquiries:
Brett O’Reilly, Corporate Communications Manager
519-284-2340, ext. 423 | boreilly@town.stmarys.on.ca